Question 1

What is nutritional medicine?

Accepted Answer

Nutritional medicine is a field of complementary and holistic medicine that focuses on dietary and lifestyle interventions for optimal health outcomes. Clinical nutritionists have an evidence-based, in-depth understanding of the human body, through this understanding nutritional medicine is utilised to provide relief of symptoms and help prevent disease. This is achieved by determining the root causes of disease and by treating the body and person as a whole.

Question 2

What qualifications do you have?

Accepted Answer

I have a Masters and Bachelors degree in Health Science, majoring in Nutritional Medicine and Health Management. I am also an accredited member of the Australian Traditional Medicine Society, who advocates for continual professional development for their practitioners through further study and education.

Question 3

Can I get Medicare or private health fund rebate?

Accepted Answer

Natural Medicine and nutritional consultations are not currently covered my Medicare. Private health fund rebates depends on the level of cover you have, as to whether you are eligible for a rebate.

Right now, all consultations at OROCCA are conducted online. Private health funds do not provide rebates for online consultations. Please fill in our contact (https://www.orocca.com.au/contact)form to be to be notified when this changes.

Question 4

How do I choose which service is best for me?

Accepted Answer

We always start with an Initial Consultation to understand and assess your needs and identify your health priorities, which will help us develop an action plan or a treatment program specifically for you.

We then follow-up on your response to the treatment plan, arrange for further testing or investigations (if needed), and review how the plan is working for you.

As you advance, we then transition to maintaining your momentum and setting you up for a sustainable healthy lifestyle.

Question 5

How many consultations will I need?

Accepted Answer

This is different for each individual and depends on your current health status, your objectives and the recommended treatment. I usually like to each each client at least 2 - 3 times within a 2 - 4 month timeframe initially to get an in-depth understanding of your needs and to create a bespoke plan specifically for you. This includes formulating a treatment plan, monitoring your progress, and adjusting your treatment plan in your follow-up consultations.

Question 6

Do you offer pathology or functional testing?

Accepted Answer

Yes, we do. For any pathology that your GP won't cover under Medicare, I can write you a private referral. I will assess your symptoms before recommending any testing.

Further to standard pathology, I believe that functional testing when used appropriately, provides great insight into what is going on at a deeper level. This allows us to treat and target specific conditions successfully. Common functional tests used within the clinic includes SIBO test, complete digestive stool analysis and HTMA (Hair Tissue Mineral Analysis).

Question 7

Do you work with clients outside of Australia?

Accepted Answer

Yes, absolutely! The practice is based online so we are able to see clients almost anywhere in the world. However, please note that our insurance doesn't cover overseas clients. You will also need to take into consideration of your appointment time difference when making an appointment. I am based in Sydney, Australia and all consultations are done within my time zone (AEST). If you are not able to find a time that works for you, please don't hesitate to email me and I will do my best to accomodate you.

Question 8

What are your appointment rescheduling and cancellation policies?

Accepted Answer

All the details on appointment rescheduling; cancellation policies and refund policy can be found in our Terms & Conditions.(https://www.orocca.com.au/terms-conditions) However, if you do need to cancel or reschedule your appointment, please do your best to let me know a few days prior to your appointment, so that I can fill your spot. I do understand that unforeseen events can arise and you may need to cancel or reschedule last minute, I ask that you kindly give us as much notice as possible and we will do our best to reschedule you for a later date.

Question 9

Is there anything else I should know?

Accepted Answer

Please read the OROCCA's Terms & Conditions,(https://www.orocca.com.au/terms-conditions) Privacy Policy,(https://www.orocca.com.au/privacy-policy) and Code of Conduct.(https://www.orocca.com.au/code-of-conduct)

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